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Data Protection Policy - ONLINE SHOP

The protection of your personal data is extremely important to us. As the protection of both your private and your business data is of particular importance to us, we will observe the applicable data protection regulations in Germany and ensure that our employees associated with the contract and involved with its implementation adhere to data confidentiality requirements in accordance with Section 5 of the German Federal Data Protection Act (BDSG), unless they are already required to do so in general.

We would like to inform you in detail about which data will be collected during your visit to our internet website and use of our online services, and how this will then be processed or used by us, in addition to the accompanying technical and organisational protective measures we have taken.


1. Responsible party / service provider

The responsible party [verantwortliche Stelle] within the meaning of the BDSG, which is also the service provider [Dienstanbieter] within the meaning of the Media Act (TMG), is Süddeutsche Gelenkscheibenfabrik GmbH & Co KG. Please also see our About Us page.

If you have any questions or comments regarding this data protection policy or data protection in general, please send them to the following email address: Industry@sgf.com.


2. Collection and processing of non-personal data

(1) We do not collect personal data when you simply visit the online store. However, each server automatically stores access to websites. To meet their contractual obligations and for system security purposes, our web server will temporarily record the IP address of the requesting computer, the browser you are using, the operating system used, the access date and time, the websites you visit, the Uniform Resource Locators (URL) and the previously visited site (referrer URL) requested on our websites. This information is stored anonymously. It is not possible to trace this back to you or your individual behaviour.

(2) Computer-related data is stored by us to record trends and compile statistics. Valuable information about the behaviour of users can be collected and the use of the website can be evaluated in this way.

We create exclusively anonymous profile information about the use of our own website solely for the purpose of improving the user management and optimisation of the services on the basis of our users' interests. No personal profiles or similar records are created or processed using these data.

(3) Our website uses what are known as cookies in various areas. These are small text files that are stored on your computer and saved by your browser. Cookies are used to make our service more user-friendly, effective and safe. Most cookies we use on this website are session cookies that are automatically deleted at the end of your visit.

You can make your own determination as to whether cookies are installed and can be retrieved using your browser settings. For example, you can fully disable cookie storage in your browser, limit it on specific websites or configure your browser in such a way that it automatically notifies you when a cookie is has been stored and requests your response. For full functionality of our website, however, it is necessary for technical reasons that you allow the session cookies mentioned earlier.

We do not collect or save personal data in cookies in this context. We do not use any technology that combines information obtained through cookies with user data.


3. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies, i.e., text files stored on your computer, to enable analysis of your website usage. Information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the United States and stored there. On behalf of this website operator, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide further services related to website and internet usage. Google may also transfer this information to third parties if this is required by law or if such third parties process the information on Google's behalf. Google will not directly merge your IP address with any other data held by Google under any circumstances. If IP anonymisation is activated on this website, however, your IP address is initially truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there.

You can prevent storage of cookies by appropriately setting your browser software; however, we point out that if you do so, you might not be able to fully use all functions offered by this website.

In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link (http://tools.google.com/dlpage/gaoptout?hl=en).

For more information, please visit http://tools.google.com/dlpage/gaoptout?hl=en or 

http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection). This website uses Google Analytics with the extension "gat._anonymizeIp();" to ensure that IP addresses are collected anonymously (what is known as IP masking).


4. Collection and use of personal data

(1) We collect, store and process your personal data (for example: your name, address and telephone number or e-mail address as well as the data required for billing, such as orders, products and sales), insofar as this is necessary for processing inquiries, orders (e.g. ordering goods or newsletters, defect warranty) or to meet our contractual obligations. To facilitate this task, we may share your data with third parties involved in the processing of your order and invoice.

(2) Your registered data and your billing data are always transmitted in our systems in encrypted form. This protects the communication between you and our server, and prevents misuse of the data. We use a recognised and widely used system in an up-to-date version which is considered safe.

(3) You are entitled to obtain information about your stored personal data.

Please contact us at:

Süddeutsche Gelenkscheibenfabrik GmbH & Co KG

Graslitzer Str. 14
84478 Waldkraiburg

 Alternatively, send us an e-mail: Industry@sgf.com  .

We expressly draw attention to the fact that our employees are obliged to maintain data secrecy according to the Federal Data Protection Act (BDSG).


5. Newsletter

In order to register for our e-mail newsletter service, in addition your consent under data protection law, we required at least your e-mail address to which to send the newsletter. Any further information is voluntary and will be used to contact you directly, personalise the contents of the newsletter and clarify questions concerning your e-mail address.

We usually use what is known as the double opt-in method to send the newsletter, i.e. we will only send the newsletter if you have previously confirmed your request using the link provided in the confirmation e-mail sent to you for this purpose. By doing so, we want to make sure that only you can log in to the newsletter as owner of the e-mail address. Your confirmation must be sent immediately after receipt of the confirmation e-mail, as your newsletter subscription will otherwise be automatically deleted from our database.

You can cancel newsletter subscriptions at any time. To do this, either send us an informal e-mail to Industry@sgf.com or cancel using the link at the bottom of the newsletter.


6. Right of withdrawal and objection

We would like to draw attention to the fact that you can withdraw your consent for the storage and protection of personal data at any time with future effect.

You are also entitled to reject any provision of user profiles by us for advertising and market research purposes and for the tailored design of our websites - within the scope of this data protection policy - at any time.

Please contact us at:

Süddeutsche Gelenkscheibenfabrik GmbH & Co KG

Graslitzer Str. 14
84478 Waldkraiburg

 Alternatively, send us an e-mail: Industry@sgf.com.


7. Confidentiality

(1)  In regard to any information requiring confidential treatment that we receive within the contractual relationship, we will remain silent about it and only use this in connection with third parties - irrespective of the purpose - with prior established agreement of the respective other contractual partner. The information to be treated as confidential includes information expressly designated as confidential by the party providing the information and such information which is clearly confidential considering the circumstances of the transfer. In particular, we shall keep confidential personal data and the used data if we have access to these data.

(2) The obligations under Paragraph 1 do not apply to information or parts thereof when we can prove that it was

 >   known to us before the date of receipt or was generally available;

 >   known to the general public before the date of receipt or was generally available;

 >   known to the public after the date of receipt or became generally available, without us being responsible for this.

(3) Public statements by the parties regarding cooperation shall only be made following prior mutual agreement.

(4) The obligations in Paragraph 1 shall continue to apply after the end of the contractual term for an indefinite period of time, as long as no exceptional case pursuant to Paragraph 2 can be proved.


8. Scope

This Data Protection Policy applies to the services of Süddeutsche Gelenkscheibenfabrik GmbH & Co KG in the online shop http://shop.sgf.de/en.

9. Availability of Data Protection Policy

This Data Protection Policy can be accessed and printed from any page of the website https://shop.sgf.de/en using the link  "Privacy”.


10. Currency of the Data Protection Policy

This Data Protection Policy is currently valid and is dated 28 November 2013.

If circumstances arise which require a new Data Protection Policy, the updated Data Protection Policy will be published on this website and will apply from the date of publication.