Payment / Dispatch

Payment

We currently accept the following payment methods: 

    ·  PayPal

Use PayPal to simply, quickly and safely pay in the SGF online shop.

Use your existing PayPal account and conveniently pay for your order with us.

Don't have a PayPal account yet? It only takes a few clicks to register with  PayPal.

You will then be able to do internet shopping securely at no charge without sharing your bank account with third parties.

    · Credit card

Convenient and reliable: Pay by charging your credit card (VISA or MasterCard).

Enter your credit card number, expiration and security code, and SGF will transfer the data using secure encryption.

The amount will be debited when the goods are shipped.

All data is encrypted with SSL throughout the buying process. This enables us to handle sensitive data securely.

   · Purchase on Account

The ‘Purchase on Account’ option can be cleared up to a maximum amount of €1,000 per order for business clients with a valid value added tax identification number.

Shipping information 

• ·Goods are usually shipped via DHL, UPS or dispatched to only the following countries:

Austria, Belgium, Bulgaria, Croatia, Cypress, the Czech Republic, Denmark, Estonia, Finland, France, Germany,  Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Once you have received your order confirmation email and full payment has been received,the goods are sent, depending on the selected type of shipping, by DHL Standard, UPS Standard or dispatched;

The delivery time in Germany is about 4 - 5 days. Shipments abroad may have different delivery times.

The shipping costs are calculated and displayed during the order based on the shipping weight.

When your shipment is collected by DHL or UPS, you will be notified in a separate email.

This includes the tracking number linked to your parcel. Use this number to check and track the status of your delivery at  www.dhl.de or www.ups.de.

Shipping policy

The following shipping costs Include 19% VAT:

 If the weight of the delivery  exceeds 31,5 kg,  the goods will be divided into 2 or more packages. Goods orders with flexible flange couplings and a shipping weight of over 25 kg are dispatched on disposable pallets.

DHL Standard

UPS Standard

If the weight of the delivery  exceeds 31,5 kg,  the goods will be divided into 2 or more packages

With DHL: Pickup DHL within 5 working days / transport time up to 8 days

With UPS: Pickup UPS within 2 working days / transport time up to 5 days

Shipping costs freight forwarder